Privacy Policy

Privacy Policy

Privacy is a priority at Multiserveisjoannet.es.

As the controller of this website, we are committed to providing you with the highest legal safeguards regarding your privacy and to explaining, as clearly and transparently as possible, everything relating to the processing of personal information on this website.

This Privacy Policy applies exclusively to personal data collected through this website and does not apply to any information collected by third parties on other websites, even where such websites are linked to from this site.

This policy was last updated on 28 May 2018.

Multiserveisjoannet.es has adapted this website to comply with the requirements of Organic Law 15/1999 of 13 December on the Protection of Personal Data (LOPD) and Royal Decree 1720/2007 of 21 December, approving the implementing regulations of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data, as well as Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE or LSSI).

The identification details of Multiserveisjoannet.es are as follows:

Contact person: Andrea Liseth
Registered address: Carrer Mallorca 638, Local 5, 08027 Barcelona
Tax Identification Number (NIF/CIF): 49122850W

Contact telephone: +34 93 517 82 21

Contact e-mail:
info@multiserveisjoannet.es

PURPOSE OF PROCESSING YOUR PERSONAL DATA

At Multiserveisjoannet.es, we process the information provided by data subjects for the purpose of identifying and responding to requests submitted by the data subject (hereinafter referred to as the “Data Subject”). Data is collected through web forms or user registration within the system.

The data collected will be used for the following purposes:

  1. To respond to enquiries and requests made by users of Multiserveisjoannet.es.
  2. To manage subscriptions to our mailing list and periodically send newsletters containing offers, promotions and updates.
  3. To create and maintain customer records in order to generate orders, delivery notes and the corresponding invoices.
  4. To ensure compliance with the Terms of Use and applicable legislation. This may include the development of tools and algorithms designed to safeguard the confidentiality of the personal data collected by this website.

You are not required to provide any personal data in order to browse this website.

DATA RETENTION PERIOD

The personal data provided will be retained for five years in order to maintain a record of enquiries and communications. The retention period for subscriber data or contact form submissions will be subject to the user’s voluntary unsubscribe request from the mailing list.

USER RIGHTS WHEN PROVIDING PERSONAL DATA

Any individual has the right to obtain confirmation as to whether or not Multiserveisjoannet.es is processing personal data relating to them.

Data subjects have the right to access their personal data, request the rectification of inaccurate data and, where appropriate, request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Under certain circumstances, data subjects may request that the processing of their personal data be restricted. In such cases, we will retain the data only for the establishment, exercise or defence of legal claims.

Under certain circumstances, and on grounds relating to their particular situation, data subjects may object to the processing of their personal data.

Multiserveisjoannet.es will cease processing the data unless there are compelling legitimate grounds for doing so or where the processing is necessary for the establishment, exercise or defence of legal claims.

You may exercise your rights by sending an e-mail to: info@multiserveisjoannet.es

ACCURACY AND TRUTHFULNESS OF DATA

The User warrants that all personal data provided through the various forms is accurate and undertakes to notify us of any changes. Likewise, the User confirms that all information supplied reflects their actual circumstances and is complete, accurate and up to date. Furthermore, the User undertakes to keep their personal data updated at all times and shall be solely responsible for any inaccuracies or false information provided, as well as for any loss or damage that may result to info@multiserveisjoannet.es or to third parties from the use of this website.

HOW DATA IS COLLECTED ON THIS WEBSITE

The personal data processed by Multiserveisjoannet.es is obtained through:

  1. Web forms.
  2. Cookies: When users register or browse this website, cookies are stored on their device. Further information about the use of cookies is provided below.

COOKIES:

For further information about our Cookie Policy, please visit: https://multiserveisjoannet.es/politica-de-cookies-ue/
CHANGES TO THIS PRIVACY POLICY

Multiserveisjoannet.es reserves the right to amend this Privacy Policy in order to adapt it to legislative or case law developments, as well as industry practices. In such cases, Multiserveisjoannet.es will announce the changes introduced on this page with reasonable notice before they come into effect.

COMMERCIAL E-MAILS

In accordance with the LSSICE, Multiserveisjoannet.es does not engage in SPAM practices and therefore does not send unsolicited bulk e-mails to customers who have not previously requested or authorised such communications. Our e-mail communications are limited to promotions, special offers and updates relating to the products and services we provide.